Service | Gefei Lighting

Service Content

Pre-sale service

It takes 7×12 hours to analyze product parameters, conduct an investigation, and then develop a suitable solution for sample testing. Based on the results, the selection is optimized to precisely match the requirements.
Mid-sale service

The specialist keeps pace with the production progress, customizes packaging and logistics, provides on-site installation and commissioning services, explains the standards, and ensures that the acceptance meets expectations.
After-sales service

Core products come with a 2 year warranty. Any quality issues will be repaired or replaced free of charge. 7× 24-hour response, on-site inspection and hazard elimination, and repair at cost price outside the warranty period
Value-added services

Get a free assessment based on usage data and enjoy trade-in for upgrade suggestions. Training in operation and maintenance, and free system upgrades for smart products.

Service Advantages

Comprehensive Service

The service is comprehensive and in-depth, covering all kinds of normative requirements.
Process Standard

The service is comprehensive and in-depth, covering all kinds of normative requirements.
Service Professional

A professional and high-quality service team and consulting experts;
All-series Assistance

Unique technical tools support, detection, analysis, monitoring and other functions;

Gefei Linear Lighting, Comprehensive Spatial Lighting Solutions

Guangdong Gefei Lighting Technology Co., Ltd.

Phone: +86-13726291480
E-mail: alanson@gefeilighting.com
Address: 1st and 2nd Floors, Building 2, No. 1 BeiyuanRoad, Jianghai District,Jiangmen City

Navigatipn